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The Department of Human Services (DHS) Division of Medical Services (DMS) Medical Assistance Manager is responsible for administering managed care program activities and maintaining

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Typical Functions:

Provides administrative support to all staff by assisting in assigned duties and reviewing for accuracy and deadline compliance. Ensures promulgation of Medicaid policy, by posting the appropriate ads in the newspaper in time to meet the 30 day public comment period, and coordinates and prepares policy for filing with the Administrative Rules and Regulations Committee of the Arkansas Legislative Council. Serves as the primary contact person to the general public, provider community, DMS, and sister state agencies. Complies and maintains staff personnel and attendance records. Organizes, arranges, and attends, when necessary, training, conferences, seminars, and meetings. Makes recommendations to ensure process improvements and time and budget efficiencies. Provides support in word processing, hiring, office policy, and procedure. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of administrative office management. Knowledge of business English, spelling, and punctuation. Knowledge of basic health terminology. Ability to supervise a small staff of clerical employees. Ability to compile information into report form. Ability to make recommendations on administrative office needs. Ability to operate office equipment. Ability to communicate in oral and written form.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in social work, public administration, general business, or a related field; plus four years of experience in social service programs, general business, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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