Supervises and directs activities of personnel and programs engaged in carrying out divisional objectives, utilizing knowledge of agency purposes, rules, regulations, procedures, and practices. Manages home and community based service programs, State Long Term Care Ombudsman Program and Adult Protective Services which intervenes in life and death situations. Develops and recommends new and revised statues, policies, and procedures to respond to changes in operational needs, objectives and priorities, and to improve the effectiveness of division operations. Represents the division during presentations and hearings; maintains successful relations with provider organizations, legislators and peers in other state agencies; develops policy responses, provides detailed analyses and provides presentations for the highest levels of state government and the public, to include the media. Develops annual operating and biennial budgets; works directly with the DFA Office of Budget to gain its approval of the division’s budget for recommendation to the governor; testifies before the legislature regarding budget information and responds to financial inquiries from the Capitol on an ongoing basis, especially during legislative sessions. Performs other duties as assigned.