Directs the activities of center personnel through lower level managers and supervisors by determining overall goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Establishes programs’ priorities and oversees strategic planning processes to ensure programs’ objectives and standards are established and consistent with overall goals. Monitors and evaluates human development center to assist the center in developing capital improvement projects/requests, reviews and analyzes center program compliance, and makes recommendations concerning improved service delivery. Oversees and coordinates the investigation of abuse, neglect, and complaints related to institutional services and makes recommendations based on findings. Consults with and advises staff and administrators to exchange information and/or to explain policies, procedures, and projections, and to identify the characteristics and impact of work and service problems and formulate possible solutions. Develops, monitors, and recommends new and revised statutes, rules, policies, and procedures to respond to changes in operational needs, objectives, and priorities and to improve the effectiveness of the operations managed. Performs other duties as assigned.