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The Department of Human Services (DHS) / Division of Developmental Disabilities Services (DDS) Superintendent of the Human Development Center (HDC) in Conway is responsible for planning and directing management systems operations of the center and monitoring and evaluating HDC program. This position is governed by state and federal laws and agency policy.

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Job Grade:


Special Job Requirements:


Typical Functions:

Directs the activities of center personnel through lower level managers and supervisors by determining overall goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Establishes programs’ priorities and oversees strategic planning processes to ensure programs’ objectives and standards are established and consistent with overall goals. Monitors and evaluates human development center to assist the center in developing capital improvement projects/requests, reviews and analyzes center program compliance, and makes recommendations concerning improved service delivery. Oversees and coordinates the investigation of abuse, neglect, and complaints related to institutional services and makes recommendations based on findings. Consults with and advises staff and administrators to exchange information and/or to explain policies, procedures, and projections, and to identify the characteristics and impact of work and service problems and formulate possible solutions. Develops, monitors, and recommends new and revised statutes, rules, policies, and procedures to respond to changes in operational needs, objectives, and priorities and to improve the effectiveness of the operations managed. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws, rules, regulations, policies, and procedures related to accounting and fiscal management, budget development and maintenance, and procurement and asset management. Knowledge of organizational management, human resources management, and public administration. Knowledge of state and federal laws, rules, and regulation governing the operation of a long term care facility. Ability to plan, organize, and oversee the work of subordinates. Ability to monitor and evaluate comprehensive organizational systems and programs for the delivery of services to clients, identify problems, and recommend corrective actions. Ability to research and interpret applicable law and recommend and draft proposed legislation to improve services. Ability to analyze agency fiscal operations and manpower utilization and develop budget requests for manpower, equipment, and materials required to support future operations. Ability to provide oral and written advice and technical assistance to agency management, staff, and clients.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in health care administration, social work, psychology, sociology or a related field; plus six years of progressively more responsible experience in health care administration, facility management, social service program administration or a related field, including four years in a professional managerial capacity.

Required Certificates:

Must be licensed as a Nursing Home Administrator by the (DHS) Office of Long Term Care in accordance with ACA 20-10-402.


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