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The Department of Human Services (DHS) / Developmental Disabilities Services (DDS) Director of Evaluation, Planning and Management Systems is responsible for planning and directing management systems' operations and monitoring and evaluating human development center programs. This position is governed by state and federal laws and agency policy

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Plans, coordinates, and directs the work unit’s operations to establish programs’ priorities, oversee strategic planning, and to ensure program objectives and standards are established and consistent with overall goals. Directs the activities of divisional personnel through lower level managers and supervisors by determining overall division goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Monitors and evaluates human development centers (HDC’s) to assist the centers in developing capital improvement projects/requests, reviews and analyzes HDC program compliance, and makes recommendations to improve service delivery to residents/clients. Oversees and coordinates the investigation of abuse, neglect, and complaints related to institutional services and makes recommendations based on findings. Develops and recommends staff, material, and equipment needs for the operations managed to contribute to the formulation and justification of budgetary requests for the section. Consults with and advises staff and administrators to exchange information and/or to explain policies, procedures, and projections, and to identify the characteristics and impact if work and service problems and formulate possible solution. Develops, monitors, and recommends new and revised statutes, rules policies, and procedures to respond to changes in operational needs, objectives, and priorities and to improve the effectiveness of the operations managed. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws, rules, regulations, policies, and procedures related to accounting and fiscal management, budget development and maintenance, and procurement and asset management. Knowledge of organizational management, human resources management, and public administration. Knowledge of state and federal laws governing the operation of human development centers. Ability to plan and direct the work of subordinates. Ability to monitor and evaluate comprehensive organizational systems and programs for the delivery of services to clients, identify problems, and recommend corrective actions. Ability to research and interpret applicable law and recommend and draft proposed legislation to improve services. Ability to analyze fiscal operations and manpower utilization and develop budget requests for manpower, equipment, and materials required to support future operations. Ability to prepare, present, and provide oral and written advice, reports, and technical assistance to agency management, staff, and clients.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in special education, social work, rehabilitation science, management, health service administration, or a related field; plus eight years of progressively more responsible experience in the planning, monitoring, analysis, and evaluation of human services or health care programs and operations or a related field, including four years in a professional managerial capacity.

Required Certificates:



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