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The Department of Human Services (DHS) / Division County Operations (DCO) Assistant Deputy Director is responsible for the overall administration of the state’s public

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Directs the activities of divisional personnel through lower level managers and supervisors by determining overall division goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Provides leadership and direction for the administration of the state’s public assistance programs. Establishes departmental priorities based on service delivery requirements and expected client outcomes. Ensures the effectiveness and efficiency of the statewide service delivery system through program review and monitoring activities of subordinate staff. Researches new and emerging federal, state, and local issues to determine possible impact on departmental programs administered by DHS/DCO. Researches current and new information technologies to increase technological utilization. Coordinates the functions of the division with other organizations. Leads and participates in multi-agency partnerships that address human service and health issues, such as health care strategies, emergency operations, employment, nutrition, and service delivery systems. Coordinates all budgetary activities for DCO and makes decisions regarding the allocation of resources. Represents the DCO and its interests during legislative committee meetings/sessions, formal and informal speaking engagements, and community events. Responds to inquiries from clients, the general public, oversight agencies, elected officials, and the media regarding program or service delivery issues. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles and practices of organizational management, public administration, and human resources management. Knowledge of state and federal laws, rules, regulations, policies, and procedures related to accounting and fiscal management, budget development and maintenance, and procurement and asset management. Knowledge of federal and state laws and regulations governing human services programs. Ability to evaluate the performance and effectiveness of employees and service delivery systems. Ability to analyze data, plan outcomes, and determine solutions. Ability to interpret and apply laws, rules, regulations, policies and procedures, and develop legislation or recommend revisions. Ability to prepare and provide information to agency management, the legislative and executive branches, and the general public. Ability to organize and present clear and concise oral and written reports of findings and recommendations. Ability to plan and direct the work of others. Ability to establish and maintain working relationships with others.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in business administration, sociology, public administration or a related field; plus six years of progressively more responsible experience in human service program management or a related field, including three years in a professional managerial capacity.

Required Certificates:



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