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The Department of Human Services (DHS) / Division of County Operations (DCO) Assistant Director is responsible for overseeing the Office of Program Planning and

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Special Job Requirements:


Typical Functions:

Directs subordinate supervisory personnel responsible for the policy development process for public assistance programs within the state, including the development and maintenance of program plans, as well as the policies and procedures that are followed by caseworkers. Directs subordinate supervisory personnel that develop and maintain the automated data and benefit delivery systems for numerous types of assistance programs to ensure that these systems deliver benefits in a timely manner, meet the needs of consumers throughout the state, and comply with the relevant federal requirements. Directs subordinate supervisory personnel that manage the commodity distribution program created to deliver donated foods to schools, food banks, and other community organizations for proper distribution to individuals under the emergency food program. Directs the activities of divisional personnel through lower level managers and supervisors by determining overall division goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Performs numerous financial activities for the office of program planning and development including establishing the annual operating budget, monitoring expenditures, and generating expenditure projections based upon previously formulated expenditure trend analysis. Researches federal legislative regulation alterations; utilizes impact assessment to create recommendations for either legislative changes or program changes. Represents the division by attending national conferences, providing testimony at state legislative committee meetings, serving on interdepartmental task forces, as well as offering technical assistance to both local community organizations and advocacy groups on a national scale. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws, rules, regulations, policies, and procedures related to program management, fiscal management, budget development, and budget maintenance. Knowledge of organizational management, human resources management, and public administration. Knowledge of the executive and legislative processes. Ability to analyze data, plan outcomes, and determine solutions. Ability to interpret and apply laws, rules, regulations, policies and procedures, and develop legislation or recommend revisions. Ability to prepare and provide information to agency management, the legislative and executive branches, vendors, the press, and the general public. Ability to organize and present oral and written reports of findings and recommendations. Ability to plan and direct the work of others. Ability to establish and maintain working relationships with others.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in public administration, business administration, or a related field; plus eight years of progressively more responsible experience in public program management, public assistance operations or a related field, including four years in a professional managerial capacity.

Required Certificates:



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