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The Department of Human Services (DHS) / Division of Children and Family Services (DCFS) Administrator of Administrative Services is responsible for overseeing the administrative

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Typical Functions:

Directs the activities of divisional personnel through lower level managers and supervisors by determining overall division goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Responsible for the provision of administrative and programmatic support for Arkansas’ network of children and family services, including in-home and out-of-home services. Implements policies and procedures to comply with federal and state regulatory legislation applicable to section programs; assists in the preparation of and with the introduction of new legislation relative to assigned programs; ensures section’s compliance to all governing laws and agency policies and procedures. Provides technical assistance, guidance, and information to internal and external agency management and professional staff, executive staff, legislators, vendors, and other customers. Researches and interprets federal and state laws and agency policies and procedures, compiles information, and prepares recommendations orally and in writing. Researches and formulates strategic plans to achieve the goals of DCFS. Establishes and maintains external relationships with other agencies, individuals, and organizations regarding issues which impact DCFS. Prepares various reports, correspondence, and forms as requested. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles and practices of organizational management, human resource management, and public administration. Knowledge of principles and practices of social work. Knowledge of state and federal laws, rules, regulations, policies, and procedures related to social work, accounting, and fiscal management, budget development and maintenance, procurement and asset management, and human resource management. Knowledge of the executive and legislative processes. Ability to analyze data, plan outcomes, and determine solutions. Ability to interpret and apply laws, rules, regulations, policies and procedures and develop legislation or recommend revisions. Ability to prepare and provide information to agency management, the legislative and executive branches, the press, and the general public. Ability to organize and present oral and written reports of findings and recommendations. Ability to plan, organize, and oversee the work of lower level supervisors and subordinates. Ability to establish and maintain working relationships with others.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in business administration, social work, psychology, health care administration or a related area; plus five years of experience in business management, public administration or a related field, including three years in a professional management capacity.

Required Certificates:



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