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The Department of Human Services (DHS) / Division of Behavioral Health Services (DBHS) Clinical Director is responsible for managing the Medicaid provider certification process,

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Directs the activities of subordinate personnel through lower level managers and supervisors by determining overall goals and objectives and by managing subordinate staff, including interviewing, hiring, providing training, assigning and reviewing work, evaluating the performance of immediate subordinates, and serving as performance evaluation reviewing official for lower level divisional employees. Oversees provider certification process by maintaining updates on national accreditation standards and conducting onsite monitoring and evaluation of quality and outcomes of provider services. Recommends and develops policies and revises current policies based on research and analysis of current practice. Researches national policies, best practices, evidence-based practices, and national and state trends in children’s behavioral health and systems of care. Analyzes data and compiles reports of recommendations for quality improvement of systems and program outcomes. Facilitates and participates in meetings, workgroups, legislative activities, and interagency coalitions to provide leadership for children’s behavioral health system of care. Provides technical assistance and clinical expertise to providers, consumers, family members and state agencies regarding systems and program and client-specific behavioral health issues, including special populations. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of clinical and systems best practices and evidence-based practices in children’s behavioral health, including clinical expertise in providing direct care services for children. Knowledge of state and federal laws and agency standards concerning behavioral health programs and practices. Knowledge of organizational management, human resources management, and public administration. Ability to organize, research, analyze and evaluate information and prepare reports. Ability to conduct reviews of agency operations, investigate problems and gauge quality of services provided Ability to communicate information orally and in writing. Ability to plan and direct the work of others.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in public administration, business administration, social work, psychology or a related field; plus five years of experience in a clinical setting providing direct services for children, adolescents, and their families or related area, including two years in a managerial capacity.

Required Certificates:



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