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The Department of Human Services (DHS) / Division of Aging and Adult Services (DAAS) Program Supervisor is responsible for planning, directing, and managing contracts

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Job Grade:


Special Job Requirements:


Typical Functions:

Provides administrative direction to subordinate staff by developing and establishing short and long term program goals and objectives, administering and evaluating project assignments, providing interpretation of policies and law in the absence of precedents to resolve issues and achieve implementation of project goals and objectives. Interacts with legal, medical, and other entities to ensure compliance with program objectives and state and federal rules and regulations and achieve optimum results for clients. Supervises, coordinates, and reviews work performance to determine production levels and training needs of subordinate staff. Evaluate program effectiveness and compliance with state and federal regulations, and initiates corrective actions and/or program revisions. Serves on committees, workgroups, and task forces related to long-term care programs and departmental objectives. Reviews and approves various activity and statistical reports on programs. Researches and compiles survey and statistical data, progress reports, and identifies and prepares materials and resources for the purpose of raising public and provider awareness regarding state and federal aging programs. Develops program budgets, monitors expenditures during the fiscal year, coordinates budgets with fiscal officer, makes long range plans or budget projections based on program assessment needs, and adjusts expenditures as needed. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of divisional programs, policies, procedures, and services related to Older American Act programs. Knowledge of state and federal rules and regulations pertaining to appropriate aging programs. Knowledge of the principles and practices of public administration and financial management. Ability to develop, implement, and interpret policies and procedures related to program area. Ability to monitor and evaluate the effectiveness of services and compliance with state and federal requirements. Ability to plan, organize, and oversee the work of others. Ability to develop section budgets. Ability to prepare, present, and review oral and written information.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in social work, psychology, general business, or a related field; plus three years of experience in program organization, development, administration, or a related field, including one year in a supervisory or leadership capacity.

Required Certificates:



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