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The Project Management Office (PMO) Project Director is responsible for overseeing the project management for large and complex Information Technology (IT) projects as outlined by the Department of Human Services (DHS) Executive Steering Committee. This position is governed by state and federal laws and agency/institution policy.

Class Code:


Job Grade:


Special Job Requirements:

Frequent in and out-of-state travel is required.

Typical Functions:

Oversees development of work statements, scope/priority definitions, and the creation of budgets and schedules for large and complex programs. Develops documents with appropriate standards and client requirements and needs. Oversees the selection of assigned PMO personnel for projects. Ensures communication and understanding of deadlines, assignments, and objectives. Acts as point of contact with business manager assigned to this project. Performs ongoing review of program status; identifies risks. Documents program progress including implementation, timelines, issues, risks, and successes to maintain program course. Assesses results and determines and implements risk mitigation solutions as appropriate. Maintains grade and quality of program deliverables within defined and agreed upon program requirements. Identifies and resolves matters of significance impacting the productivity of several large, complex programs. Oversees and implements changes and adjusts as needed. Interfaces with team members, stakeholders, and management to anticipate and manage changes to projects, such as, but not limited to, technical requirements, business requirements, and schedule. Determines when additional resources are needed and implements same. Identifies or gathers information regarding possible solutions that may create additional, different, or unique project objectives or results. Participates in discussions regarding project-related decisions and project direction at the executive level. Manages expectations of business manager/senior management and project team for agreed upon project performance by obtaining, providing, and interpreting project metrics. Oversees assigned personnel for programs. Assigns work and provides direction with regard to timeliness and completion of objectives. Addresses performance issues within prescribed guidelines. Provides performance input at regular intervals. Prepares and recommends program operating and personnel budgets for approval. Monitors spending for adherence to budget and recommends variances as necessary. Balances program resources (people, budget, material, time) to optimize program objectives for several large, complex IT projects. Responsible for maintaining successful relations with provider organizations, Centers for Medicaid and Medicare Services, Department of Health and Human Services agencies, Department of Information Systems, legislators, and peers in other state agencies. Informs DHS Division of Medical Services executive staff of findings, issues, and concerns. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of data processing and systems analysis and development. Knowledge of principles and practices of programmatic development and administration. Ability to identify problematic areas, isolate applicable factors, propose practical solutions, anticipate potential consequences, and execute resolutions. Ability to direct comprehensive information systems programs. Ability to plan, direct, and evaluate the work of managerial and professional staff and contractors. Ability to manage and process one or more databases for analytical reporting. Ability to understand, prepare, and present analytic findings to senior staff, executive leadership, and legislative stakeholders.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in information technology or a related field; plus eight years of work experience in information technology project management or a related field, including five years of experience in a management capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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