Directs the activities of a large professional and administrative support staff through lower-level managers and supervisors, by approving hiring recommendations, reviewing performance evaluations, reviewing and approving actions recommended by subordinates, and evaluating the performance of immediate subordinates. Provides technical assistance to the public in the interpretation of applicable statutes and regulations and to business and community leaders on policy and procedures. Provides policy and procedure clarification and interpretation and explains new methodologies or techniques. Establishes division objectives, evaluates effectiveness of programs and services provided, and makes recommendations on proposed legislation. Develops and administers divisional budget activities, monitors expenditures, and readjusts budget allocations when necessary. Participates in hearings by providing testimony at meetings conducted by boards, commissions, or legislative bodies. Develops or revises methods and procedures for the administration and enforcement of division activities and implementation of new state and federal statutes and regulations necessary for compliance. Performs other duties as assigned.