Supervises a small to medium-sized professional and administrative support staff by interviewing, hiring, assigning work, reviewing complicated legal documents, providing guidance and assistance, and evaluating the performance of incumbents. Participates in the development of operating policies and procedures by analyzing the effectiveness of current practices, assessing unit needs, creating manual and computerized reporting tools, identifying budgetary needs, and maintaining updated operating manuals. Monitors and coordinates the child enforcement programs and provides technical assistance to the public in the interpretation of applicable statutes and regulations concerning child support issues. Performs administrative duties by reviewing and analyzing statistical data, compiling information and preparing reports and correspondence, and researching and recommending legislation, trends and program options. Participates in hearings and gives testimony at meetings conducted by boards, commissions, or legislative bodies. Trains division employees in application of new methodologies or techniques and provides policy and procedure clarification and interpretation. Performs other duties as assigned.