Directs the activities of a medium-sized administrative support staff by interviewing applicants, hiring and terminating incumbents, assigning and reviewing work, training, and evaluating the performance of incumbents. Demonstrates knowledge of agency missions, programs, goals, and objectives and effectively communicates program-specific information to subordinate staff. Develops, administers, and maintains agency division budgets, programs, policies, and procedures and prepares financial and administrative revenue impact statements when assigned. Researches, identifies, and resolves issues and potential problems, delegates authority to staff to maximize organizational effectiveness, and develops and implements new approaches, solutions, and processes to better serve the citizens of the state of Arkansas. Works with senior management and legislators during legislative sessions when assigned and consistently provides superiors with professional, complete, and correct reports, proposals, and organizational plans. Performs other duties as assigned.