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The DDSSA Claims Unit Supervisor is responsible for coordinating and overseeing the activities of varying levels of staff that make determinations on eligibility for

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Typical Functions:

Supervises a professional administrative and clerical support staff by interviewing and recommending for hire, assigning and reviewing work, counseling, and evaluating performance of incumbents. Evaluates and makes determinations on Social Security disability cases prepared by subordinates, ensuring compliance with Social Security disability rules and regulations. Advises subordinates on Social Security disability rules and regulations and assists in identifying and achieving program goals and objectives. Assists in the development of work procedures to carry out program and agency goals and objectives by preparing various reports and studies and participating in various work study committees. Serves as an agency expert regarding Social Security disability rules and regulations by training others and answering technical and complex program questions. Defends challenges to the sufficiency of case documentation and accuracy of determinations by internal and external quality reviewers. Reviews and approves requests for special delays in case processing and the ordering of mental and physical examinations that claimants are required to attend. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of federal rules, regulations, and procedures relating to all types of Social Security disability eligibility issues and cases. Knowledge of medical terminology, procedures, anatomy, and disease processes. Knowledge of supervisory practices and techniques. Ability to analyze medical reports according to criteria and make appropriate determinations. Ability to apply multiple and complex eligibility criteria. Ability to perform complex and difficult vocational analyses to determine eligibility. Ability to organize and present clear and concise oral and written reports of findings and recommendations. Ability to direct and oversee the work of subordinates.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in social work, psychology, sociology, or related field; plus four years of experience in Social Security disability adjudication, including one year in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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