Manages and supervises directly or indirectly, the activities of professional staff through lower level supervisors by interviewing, hiring, training and/or providing training, and evaluating the performance of incumbents. Ensures the integrity of all transactions and reports from the different divisions, prior to presenting them to the Social Security Administration and/or to the State of Arkansas. Assists with establishing and implementing internal policies and procedures based upon state and federal policies, as well as interpreting policies with the goal of ensuring compliance with state and federal policies and regulations. Advises the Director(s) by outlining projects, goals, and methodologies to maintain agency efficiency. Participates in a management planning team to formulate and implement division policies, long range goals, and objectives for division operations and accomplishment of agency mission. Determines staff, material, and equipment needs for programs to develop budgets and monitor expenditures. Oversees building security practices including: security staff, employee accessibility, employee safety, and confidentiality. Coordinates and monitors quality, accuracy, and timeliness of work flow between sections, divisions, and the federal government to ensure agency obligations are fulfilled. Gathers, reviews, and analyzes statistical data from management reports, monitoring patterns or trends, and making recommendations for corrective actions. Develops and implements policies and procedures to respond to changes in operational needs and objectives and to improve effectiveness of the programs. Represents the agency at meetings and conferences. Coordinates with external auditors for both the state government and federal government. Develops yearly action plans including goals and objectives and methods of operations and makes projections and recommendations on staffing needs. Performs other duties as assigned.