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The Disability Determination for the Social Security Administration (DDSSA) Assistant Director is responsible for managing a medium to large agency division and its activities,

Class Code:


Job Grade:


Special Job Requirements:

Limited in and out-of-state travel is required.

Typical Functions:

Manages and supervises directly or indirectly, the activities of professional staff through lower level supervisors by interviewing, hiring, training and/or providing training, and evaluating the performance of incumbents. Ensures the integrity of all transactions and reports from the different divisions, prior to presenting them to the Social Security Administration and/or to the State of Arkansas. Assists with establishing and implementing internal policies and procedures based upon state and federal policies, as well as interpreting policies with the goal of ensuring compliance with state and federal policies and regulations. Advises the Director(s) by outlining projects, goals, and methodologies to maintain agency efficiency. Participates in a management planning team to formulate and implement division policies, long range goals, and objectives for division operations and accomplishment of agency mission. Determines staff, material, and equipment needs for programs to develop budgets and monitor expenditures. Oversees building security practices including: security staff, employee accessibility, employee safety, and confidentiality. Coordinates and monitors quality, accuracy, and timeliness of work flow between sections, divisions, and the federal government to ensure agency obligations are fulfilled. Gathers, reviews, and analyzes statistical data from management reports, monitoring patterns or trends, and making recommendations for corrective actions. Develops and implements policies and procedures to respond to changes in operational needs and objectives and to improve effectiveness of the programs. Represents the agency at meetings and conferences. Coordinates with external auditors for both the state government and federal government. Develops yearly action plans including goals and objectives and methods of operations and makes projections and recommendations on staffing needs. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of Social Security Administration rules and regulations governing disability determination. Knowledge of supervisory practices and procedures. Knowledge of the principles and practices of human resources and organizational management. Knowledge of principles and practices of fiscal management. Ability to plan, organize, and oversee the work of subordinates. Ability to interpret and apply state and federal laws, rules, and regulations applicable to social security disability determination. Ability to develop budget requests and monitor expenditures. Ability to develop policies, procedures, and operational plans. Ability to identify problems, evaluate alternatives, and implement effective solutions. Ability to provide technical assistance. Ability to evaluate the effectiveness of agency operations. Ability to communicate effectively in verbal and written format.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in public administration, management or a related field; plus six years of progressively more responsible experience in the assigned division, including three years in a professional managerial or supervisory capacity.

Required Certificates:



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