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The Department of Community Correction (DCC) Deputy Director of Residential Services is responsible for directing the statewide operation of the Community Correction Centers, Technical

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Typical Functions:

Manages centers for complete compliance with the Department of Community Correction policies and procedures and the American Correctional Association standards, including fully supervising budgets and purchase approvals, critical incidents and their potentially necessary consequent corrective actions, medical contracts for each individual center, and either new site placement or existing site renovation. Attends meetings for both the Board of Correction and the departmental management team while maintaining full preparation for specific questions concerning residential services. Interacts with numerous personnel, including both presenting and answering questions to the legislature concerning issues with both intradepartmental policies as well as the daily operations within the centers. Interacts daily with numerous individuals throughout the community, most notably including communication regarding confidential and sensitive information as well as constant exposure to inmates, parolees, and probationers which typically results in physical harm; collaborates, as regularly, with additional individuals of all types as well. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state budgetary, human resources, and purchasing procedures. Knowledge of the principles and practices of criminal justice and rehabilitation. Knowledge of corrections institutional policies and procedures. Knowledge of supervisory practices and procedures. Knowledge of state budgetary and purchasing policies and procedures. Ability to arrange all unit objectives and operational activities for subordinate supervisors. Ability to direct and monitor the activities of a correctional institution. Ability to provide complete management for all expenditure funding matters. Ability to analyze situations, data, project outcomes; then resolve any resulting problems. Ability to interview and counsel with inmates to resolve complaints and document actions. Ability to counsel inmates in an attempt to resolve complaints; afterwards document actions.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in business administration, criminal justice, management, health care administration, public administration or a related field; plus eight years of progressively more responsible experience in residential facility management, service delivery for a correctional facility or a related field, including four years in a professional managerial or supervisory capacity in a correctional environment.

Required Certificates:



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