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The Business Operations Manager is responsible for fiscal and human resource activities of a board or agency. This position is governed by state and

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Supervises a small to medium sized staff by interviewing and submitting recommendations for hiring, disciplinary actions, or firing, providing training opportunities, assigning and reviewing work, and evaluating the performance of incumbents. Participates in the establishment of goals, objectives, and short and long-range planning related to the financial and human resource responsibilities of the board or agency. Develops, disseminates and interprets internal financial and human resource policies and procedures based on state and federal law, policies and procedures. Provides technical assistance and guidance to internal/external agency contacts, legislators, vendors, and customers by researching and interpreting applicable federal and state laws. Coordinates the maintenance of agency fiscal and human resource records and ensures both remain in compliance with applicable federal and state laws, agency policies and applicable standards. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal laws, rules and regulations related to financial operations and practices. Knowledge of board or agency programs, policies, and procedures. Knowledge of the principles and practices of human resource and organizational management. Knowledge of planning, monitoring, and evaluation techniques. Ability to interpret and apply related laws, rules and regulations. Ability to develop internal guidelines, evaluate fiscal and human resource operations, and recommend or implement corrective actions. Ability to prepare and present verbal and written information and reports. Ability to plan, organize and oversee the work of subordinates.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in general business, business administration, public administration, organizational development, or a related field; plus five years of experience in business operations and administration; including two years in a supervisory or leadership capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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