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The Arkansas Public Employees Retirement System (APERS) Director of Operations is responsible for providing direction and management of all functions and activities related to

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Typical Functions:

Directs the agency’s operations by overseeing administrative functions, including interviewing, hiring, providing training, assigning and reviewing work, and evaluating the performance of employees. Reviews and interprets current, new or pending legislation affecting APERS. Directs the development and revision, execution, monitoring, and evaluation of policies, procedures and guidelines related to agency operations functions. Organizes and directs compliance activities to ensure consistency and adherence to applicable laws and regulations. Develops division strategic plans and goals; coordinates division plans with executive level management to assure agency mission is met. Investigates and prepares reports and recommendations for action on highly complex operational issues. Oversees the human resource operations and activities, including recruitment, personnel actions, payroll and benefits administration, performance reviews, and required staff development. Ensures compliance with state and federal laws, rules and policies and procedures and the integrated administrative IT system (AASIS). Directs the preparation of biennial/annual budgets and monitors status. Oversees accounting, procurement, contracting and asset management operations and activities, including purchasing and receipt of goods and services through review and approval of purchase requests and invoices, professional services contracts, ledger entries, accounts payable and receivable, asset assignments and account debits and credits. Ensures compliance with state and federal laws, rules and policies and procedures and the integrated administrative IT system (AASIS). Confers with legal counsel and assists with the preparation of cases for litigation. Provides technical assistance to staff and the public and responds to requests for service and presentations or makes appropriate referrals. Conducts major projects, investigations, studies, and other matters that may be confidential; may coordinate and supervise the work of staff that assist in such activities. Directs staff in the development of performance measures that pertain to accuracy and consistency of information, program efficiency, and timeliness. Plans, develops, and leads process improvement initiatives to improve operational functions, reduce costs, and to automate and streamline functions. Represents APERS by serving on committees or task forces to express ideas and needs or provide recommendations or solutions. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of state and federal procurement, budgeting, human resources and payroll, and administrative laws, practices and procedures. Knowledge of management techniques related to fiscal operations, organizational and human resources functions, budget development and monitoring, procurement, and asset management. Knowledge of APERS organizational and operational structures and agency policies and procedures. Knowledge of Microsoft Office (Word/Excel/Access/PowerPoint), integrated human resource and financial systems software (SAP, PeopleSoft or other) and Adobe Acrobat. Knowledge of the Arkansas Administrative Statewide Information System (AASIS). Ability to plan, lead, motivate, support, supervise and evaluate the work of staff. Ability to research, interpret and apply state and federal legislation, policies and procedures. Ability to identify and resolve complex problems, develop improvements to work processes, and achieve goals. Ability to utilize Microsoft Office products and integrated HR and financial systems software and Adobe Acrobat. Ability to utilize the administrative components of AASIS. Ability to build and maintain effective working relationships. Ability to communicate via verbal or written methods to varied audiences. Ability to identify, research, and analyze problems or issues and propose solutions. Ability to prepare and make presentations to public officials, board members, managers and the general public.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in accounting, business administration, public administration, organizational management or a related field; plus six years of progressively more responsible work experience in administrative operations

Required Certificates:



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