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ADPHT PROGRAM SERVICES ADMINISTATOR

The Arkansas Department of Parks and Tourism (ADPT) Program Services Administrator is responsible for developing, directing, and managing the interpretive programs and projects at state parks and providing technical assistance to state parks personnel. Supervises a medium size professional and administrative support staff by interviewing, hiring, training, assigning and reviewing work, and evaluating performance. This position is governed by state and federal laws and agency/institution policy.

Class Code:

G078C

Job Grade:

GS09

Special Job Requirements:

None

Typical Functions:

Develops program services operating plans for state parks’ interpretive programs and projects to ensure the establishment of goals and the development of action steps to achieve those goals, and determines budget request for staff, materials, and equipment to implement programs. Develops and recommends new and revised policies and procedures to respond to changes in program needs, objectives, and priorities, and to improve the effectiveness of the programs managed. Monitors, evaluates, and provides direction and technical assistance for interpretive programs by reviewing progress reports and conducting periodic on-site visits to ensure that program goals are attained. Provides guidance on interpretive strategies, methods, media, messages, and audiences, and coordinates interpretive programs and special events with regional offices, state park superintendents, and interpreters to maximize the integration and delivery of services. Coordinates, determines, and develops training needs for state park interpreters and office personnel by providing instruction and effective teaching and communication techniques in interpretive methods, research, and technologies. Publicizes programs and projects by conducting presentations, designing brochures, preparing historical publications, and providing information to state and federal agencies. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of interpretive program planning, design, and development. Knowledge of technical procedures required to develop interpretive programs and exhibits. Knowledge of supervisory practices and procedures. Knowledge of state budget and accounting procedures. Knowledge of the principles and practices of marketing. Ability to coordinate programs and events. Ability to plan, organize and direct the work of subordinates. Ability to provide technical assistance related to interpretive plans, projects, and exhibits. Ability to communicate information orally and in writing and coordinate activities with diverse groups.

Minimum Qualifications:

The formal educational equivalent of a bachelor’s degree in earth science, resource management, recreation administration, or a related field; plus five years of experience in the development of interpretive program services, including three years in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:

None

Exempt:

E
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