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The Administrative Review Analyst is responsible for the routine operations of the data processing division to help ensure efficient processing of workers’ compensation claims

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Typical Functions:

Generates and distributes various reports on a daily, weekly, monthly, quarterly, or yearly basis and maintains daily log for jobs run. Answers questions from users and general public regarding the web page, web address, or various claim forms. Maintains office equipment and supplies to ensure that commission property is available and in the proper location and performs physical equipment inventory quarterly. Responsible for daily submission of the backup program and system of rotating backup tapes to ensure files are retrievable for a year. Assists users with computer related problems or routes the problem to the appropriate party both within and outside the commission. Answers the telephone and routes to appropriate department. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Ability to adapt to the changing computer needs and goals of the commission. Ability to maintain computer equipment and supply inventory. Ability to answer general questions on computer operations and in-house programs. Ability to perform physical equipment inventory quarterly. Ability to perform back-up tasks using a variety of software.

Minimum Qualifications:

The formal education equivalent of an associate’s degree in computer science or a related area; plus three years of experience in a specialized or related area applicable to work performed. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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