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The Arkansas Department of Correction (ADC) Mailroom Services Coordinator is responsible for the operation of the mail services provided in a large facility. This

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Typical Functions:

Supervises a small administrative support staff by interviewing applicants, recommending hire/fire, assigning and reviewing work, and evaluating the performance of incumbents. Prepares incoming and outgoing mail for distribution. Provides technical assistance, concerning mail services, to staff and inmates, according to policy and guidelines. Ensures policies and guidelines are followed and makes recommendations for changes. Reviews and responds to grievances and complaints for the mailroom area. Prepares and submits activity reports to supervisor. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of U.S. Postal Service rules and regulations. Ability to supervise a small staff. Ability to develop, interpret, and apply policies and procedures. Ability to prepare, present, and review oral and written information and reports. Ability to compile information into report form.

Minimum Qualifications:

The formal education equivalent of a high school diploma; plus three years of specialized training in office administration or related field; including one year in a supervisory capacity. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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