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The Insurance Chief Technology Officer is responsible for the development, implementation, and maintenance of the computer and network system for the commission. This position

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Typical Functions:

Advises the Commissioner on the use of technology to maximize the productivity and effectiveness of the agency. Provides strategies for technical interoperation internationally, nationally, and statewide, and works, as necessary, with persons from federal agencies, insurance departments of other states, other state agencies, and non-governmental organizations. Coordinates and oversees the operations and activities of the information technology staff; monitors and maintains agency biennial budget. Resolves user or information system problems not resolved at a lower level by investigating the source of the problem and initiating corrective action, including contacting vendors if appropriate. Evaluates the capacity and capabilities of the automated administrative system, investigates technological advances and the compatibility, availability, and costs of products, and develops short and long-range plans for the acquisition of computer hardware and software to support current and future agency operations. Represents the Department in statewide technology initiatives, and assists the Commissioner with special assignments requiring executive oversight. Serves as a member of the Department’s Security Working Group. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of information and communications technologies. Knowledge of regulatory business operations and related technology requirements. Ability to provide national and statewide leadership in technology matters relating to Arkansas insurance regulation, and to the technological empowerment of Arkansas insurance consumers. Ability to work effectively with senior state officials from both the Executive and Legislative branches of the state government. Ability to apply technology to agency operations, to multiply the productivity and effectiveness of the organizational staff, and to minimize the size of the staff.

Minimum Qualifications:

The formal educational equivalent of a bachelor’s degree (masters preferred) in computer technology, public administration, or a related field; plus ten years of experience in organizational management, information technology, or in management with strong information technology emphasis.

Required Certificates:



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