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The Department of Workforce Services (DWS) Assistant Director of Unemployment Insurance is responsible for the management of the unemployment insurance division of the agency.

Class Code:


Job Grade:


Special Job Requirements:


Typical Functions:

Directs the activities of a professional, technical, and administrative support staff through lower-level supervisors including reviewing performance evaluations and evaluating the performance of immediate subordinates, and reviewing and approving/disapproving a variety of actions/policies/procedures recommended by subordinates. Provides input in developing and implementing goals, objectives, policies, and procedures for the agency by coordinating with the director and subordinate supervisors in the preparation of plans. Develops plans, programs, and procedures to accomplish agency goals and to comply with laws and regulations. Directs/oversees monitoring of the Unemployment Insurance Program budget and development of corrective actions. Leads senior managers in evaluating performance of the Unemployment Insurance program against prescribed national goals and standards and effecting corrective actions as necessary. Leads senior managers in the identification, development and implementation of automation strategies employed in the state’s Unemployment Insurance program. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of the principles and practices of human resource and organizational and financial management. Knowledge of the state budgetary, human resources, and purchasing procedures. Knowledge of Federal/State Unemployment Insurance Program. Knowledge of computer operations and information technology trends/developments. Knowledge of state and federal laws and regulations applicable to accounting and budgeting. Ability to supervise a subordinate professional and administrative support staff. Ability to establish comprehensive organizational systems and programs and to direct operations through subordinate managers. Ability to interpret laws and regulations and develop applicable policies and procedures. Ability to prepare, review, analyze, and approve reports, budget recommendations, purchase requests, and expenditures. Ability to prepare and present information verbally and in writing.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in public administration, business administration or a related field; plus six years of progressively more responsible experience in unemployment insurance management and operations, including three years in a professional managerial capacity.

Required Certificates:



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