Trains criminal justice personnel on the use of software and the laws, policies, and procedures related to the use of the Arkansas Crime Information Center, the National Crime Information Center, and National Law Enforcement Telecommunications Systems. Develops, schedules, coordinates, and conducts training courses through lectures and other training techniques and evaluates training through participants’ evaluation of course content. Maintains training and certification records. Ensures the training materials consistently meet the requirements set forth by state and federal requirements; revises training material by updating course objectives and course content to meet changes in state and federal requirements. Develops and administers written and practical hands on certification exams. Develops instructional materials and training aids, including practical exercises, visual aids and instructor guides. Provides ACIC trainers with up to date training material, including course outlines, training aids, tests, and practical exercises; researches, compiles and submits training data for quarterly and annual reports. Designs and maintains a mult- level database to record training record, class dates, administrators addresses, phone numbers and other unique identifiers of the students and their agencies. Keeps database current and auditable, ensuring proper record keeping and meeting state and federal requirements Assists in the design and maintenance of security systems used to ensure the security of the ACIC office. Performs other duties as assigned