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The Arkansas Crime Information Center (ACIC) Field Agent is responsible for auditing criminal history records of local law enforcement, courts and other entities and

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Special Job Requirements:


Typical Functions:

Audits state law enforcement agencies monthly data submission periodically for data quality control, integrity, and compliance with state and federal laws and policies; trains state law enforcement personnel in the correct procedures of Uniform Crime Reporting. Monitors the collection and integrity of data from the statewide network. Assists state law enforcement agencies with the testing of crime data files for submission to the Arkansas Incident Based Reporting System and to the National Incident Based Reporting system. Imports and reviews state law enforcement agencies’ Arkansas Incident Based Reporting System test files and prepares documentation of format and error problems with test submissions. Maintains a database of National Incident Based Reporting System test submissions for state law enforcement agencies which monitors the current reporting status of each state law enforcement agency. Maintains the Arkansas Crime Information Center Security Identification Badge Database and photographs and distributes ACIC badges to new, current, and contract employees. Acts as liaison with the Statistical Unit of the Federal Bureau of Investigation, contacting local law enforcement agencies, as needed, for verification and other items when requested. Answers questions and requests for information from the public and other state/federal agencies regarding information pertaining to current Arkansas Incident Based Reporting System statistical data; provides technical assistance, training and presents information at conferences. Performs other duties as assigned.

Knowledge, Abilities, and Skills:

Knowledge of data processing and telecommunications systems operation. Knowledge of criminal records maintenance procedures. Knowledge of federal criminal justice data collection programs. Knowledge of state and federal laws governing maintenance of criminal records. Ability to interpret and apply rules, laws, or policies to specific situations. Ability to organize and conduct telecommunications training classes. Ability to compile statistics and prepare reports. Ability to monitor telecommunications systems, verify entries, and ensure compliance with state and federal regulations.

Minimum Qualifications:

The formal education equivalent of a bachelor’s degree in computer science; plus one year of work experience in telecommunications or a related field. OR The formal education equivalent of a high school diploma; plus two years of technical training in computer science, data processing, or a related field; plus three years of experience in data processing, computer operations, or a related field. Additional requirements determined by the agency for recruiting purposes require review and approval by the Office of Personnel Management. OTHER JOB RELATED EDUCATION AND/OR EXPERIENCE MAY BE SUBSTITUTED FOR ALL OR PART OF THESE BASIC REQUIREMENTS, EXCEPT FOR CERTIFICATION OR LICENSURE REQUIREMENTS, UPON APPROVAL OF THE QUALIFICATIONS REVIEW COMMITTEE.

Required Certificates:



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