Employee Benefits

About EBD

The Employee Benefits Division (EBD) manages the group health and life insurance plans and other select benefits to build quality programs for eligible members while promoting customer service, education, accessibility and affordability.

EBD Staff

Administration
Chris Howlett(501) 682-5502
Shalada Toles(501) 682-5142
Rhoda Classen(501) 683-0636
Sarah Baxter(501) 682-5500
Operations
Terri Freeman(501) 682-5508
Stella Greene(501) 683-1573
Accounts Payable
Ciliccia Bell(501) 682-5509
Denise Karriem(501) 683-0193
Jasmine Bridges(501) 683-0193

Accounts Receivable
Missy Vancil(501) 683-5762
Collections
Janet Hall(501) 683-0582
Penny Shaw(501) 683-5761
Benefits Services
Member Services1 (877) 815-1017 option 1
John AshleyHannah Chadwick
Lori WellsJennifer Landers
Cindy RussomJesse Jones
Donald AlexanderKevin Vines
Drake RodriguezKimberly Williams
Drew HigginbothamRenee Sheppard
Eric HaferShawn Hill
Fran Adams
Post Employment
Louise Mann(501) 683-5193
Dana Feyen(501) 682-6621
Ty Tillman(501) 682-5581
Voluntary Products
Kathryn Kersey(501) 683-2345
Compliance
Laura Thompson(501) 682-5501
Adrea Walker(501) 683-5689
Appeals
Shar Webb(501) 583-3114
Auditing
Renita Garrett(501) 682-6826
Shay Burleson(501) 682-5926
Public Information
Mary Massirer(501) 683-4688
Benefits Education
Krista Grafe((501) 682-5504
Correspondence / Mail
Brittany Scott(501) 683-0620
Medical Liaison / EAP
Theresa Huber(501) 683-0586
EBRx
Micah Bard(501) 682-6130
Peggy Robinson(501) 683-7756
Sherry Bryant(501) 682-5983

Colonial Life
Sylvia Landers(501) 683-3151


Resources

EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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