Employee Benefits

EBD Staff

Administration
NameTitleEmailPhone
Chris HowlettDirectorchris.howlett@dfa.arkansas.gov501-682-5502
Shalada TolesAssistance Administratorshalada.toles@dfa.arkansas.gov501-682-5142
Rhoda ClassenExecutive Assistantrhoda.classen@dfa.arkansas.gov501-683-0636
Stella GreeneProgram Supervisorstella.greene@dfa.arkansas.gov501-683-1573
Sarah BaxterMember Reception/Fiscal Supportsarah.baxter@dfa.arkansas.gov501-682-5500
Operations
NameTitleEmailPhone
Terri FreemanBenefits Operations Managerterri.freeman@dfa.arkansas.gov501-682-5508
Accounts Payable
NameTitleEmailPhone
Ciliccia BellResearch Project Analystciliccia.bell@dfa.arkansas.gov501-682-5509
Denise KarriemResearch Project Analystdenise.karriem@dfa.arkansas.gov501-683-0194
Jasmine BridgesResearch Project Analystjasmine.bridges@dfa.arkansas.gov501-683-0193
Accounts Receivable
NameTitleEmailPhone
Missy VancilResearch Project Analystann.vancil@dfa.arkansas.gov501-683-5762
Collections
NameTitleEmailPhone
Janet HallResearch Project Analystjanet.hall@dfa.arkansas.gov501-683-0582
Penny ShawResearch Project Analystpenny.shaw@dfa.arkansas.gov501-683-5761
Member Services
Member Services1 (877) 815-1017 option 1
NameTitle
John AshleyBenefits Analyst
Lori WellsBenefits Analyst
Cindy RussomBenefits Analyst
Donald AlexanderBenefits Analyst
Drake RodriguezBenefits Analyst
Drew HigginbothamBenefits Analyst
Eric HaferBenefits Analyst
Fran AdamsBenefits Analyst
Hannah ChadwickBenefits Analyst
Jennifer LandersBenefits Analyst
Jesse JonesBenefits Analyst
Kevin VinesBenefits Analyst
Kimberly WilliamsBenefits Analyst
Renee SheppardBenefits Analyst
Shawn HillBenefits Analyst
Post Employment
NameTitleEmailPhone
Louise MannProgram Supervisorlouise.mann@dfa.arkansas.gov501-683-5193
Dana FeyenBenefits Specialistdana.feyen@dfa.arkansas.gov501-682-6621
Tyronda TillmanBenefits Specialisttyronda.tillman@dfa.arkansas.gov501-682-5581
Voluntary Products
NameTitleEmailPhone
Kathryn KerseyProgram Supervisorkathryn.kersey@dfa.arkansas.gov501-683-2345
Compliance
NameTitleEmailPhone
Laura ThompsonCompliance Officerlaura.thompson@dfa.arkansas.gov501-682-5501
Adrea WalkerInternal Compliance Benefitsadrea.walker@dfa.arkansas.gov501-683-5689
Appeals
NameTitleEmailPhone
Sharnice WebbBenefits Specialist/Appealssharnice.webb@dfa.arkansas.gov1 (877) 815-1017 option 1
Auditing
NameTitleEmailPhone
Renita GarrettBenefits Specialist/QArenita.garrett@dfa.arkansas.gov501-682-6826
Shay BurlesonBenefits Specialist/Rxshay.burleson@dfa.arkansas.gov501-682-5926
Public Information
NameTitleEmailPhone
Mary MassirerPublic Information Coordinatormary.massirer@dfa.arkansas.gov501-683-4688
Benefits Education
NameTitleEmailPhone
Krista GrafeBenefits Educationkrista.grafe@dfa.arkansas.gov501-682-5504
Correspondence
NameTitleEmailPhone
Brittany ScottCoorespondencebrittany.scott@dfa.arkansas.gov501-683-0620
Medical Liaison
NameTitleEmailPhone
Theresa HuberMedical Liaison/RNtheresa.huber@dfa.arkansas.gov501-683-0586
EBRx
NameTitleEmailPhone
Micah BardAssistant Directormicah.bard@dfa.arkansas.gov501-682-6130
Peggy RobinsonPharmacy Servicespeggy.robinson@dfa.arkansas.gov501-683-7756
Sherry BryantPharmacy Servicessherry.bryant@dfa.arkansas.gov501-682-5983
Colonial Life
NameTitleEmailPhone
Sylvia LandersLife Insurance Representativesylvia.landers@dfa.arkansas.gov501-683-3151
EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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