Employee Benefits

EBD Staff

Administration
NameTitleEmailPhone
Jake BleedEBD Administratorjake.bleed@dfa.arkansas.gov501-682-5500
Shalada TolesAssistant Administratorshalada.toles@dfa.arkansas.gov501-682-5500
Jessica WelchExecutive Assistantjessica.welch@dfa.arkansas.gov501-683-0636
Stella GreeneQuality Assurance Managerstella.greene@dfa.arkansas.gov501-683-1573
Drake RodriguezQuality Assurance Coordinatordrake.rodriguez@dfa.arkansas.gov501-682-6532
Janella DevilleBenefits Analystjanella.deville@dfa.arkansas.gov501-682-5500
Accounting Operations
NameTitleEmailPhone
Jennifer GossAccounting Operations Managerjennifer.goss@dfa.arkansas.gov501-685-5510
Megan WeickAccounting Coordinatormegan.weick@dfa.arkansas.gov501-683-0196
Accounts Payable
NameTitleEmailPhone
Ciliccia BellResearch Project Analystciliccia.bell@dfa.arkansas.gov501-682-5509
Jasmine BridgesResearch Project Analystjasmine.bridges@dfa.arkansas.gov501-683-0193
Accounts Receivable
NameTitleEmailPhone
Missy VancilResearch Project Analystann.vancil@dfa.arkansas.gov501-683-5762
Collections
NameTitleEmailPhone
Janet HallResearch Project Analystjanet.hall@dfa.arkansas.gov501-683-0582
Penny ShawResearch Project Analystpenny.shaw@dfa.arkansas.gov501-683-5761
Member Services
Member Services1 (877) 815-1017 option 1
NameTitle
John AshleyBenefits Analyst
Lori WellsBenefits Analyst
Cindy RussomBenefits Analyst
Donald AlexanderBenefits Analyst
Eric HaferBenefits Analyst
Fran AdamsBenefits Analyst
Hannah ChadwickBenefits Analyst
Jesse JonesBenefits Analyst
Kevin VinesBenefits Analyst
Kimberly WilliamsBenefits Analyst
Renee SheppardBenefits Analyst
Shawn HillBenefits Analyst
Post Employment
NameTitleEmailPhone
Louise MannProgram Supervisorlouise.mann@dfa.arkansas.gov501-683-5193
Dana FeyenBenefits Specialistdana.feyen@dfa.arkansas.gov501-682-6621
Tyronda TillmanBenefits Specialisttyronda.tillman@dfa.arkansas.gov501-682-5581
Voluntary Products
NameTitleEmailPhone
Vacant501-682-9656
Compliance
NameTitleEmailPhone
Laura ThompsonCompliance Officerlaura.thompson@dfa.arkansas.gov501-682-5501
Adrea WalkerInternal Compliance Benefitsadrea.walker@dfa.arkansas.gov501-683-5689
Krista GrafeDocumentation Analystkrista.grafe@dfa.arkansas.gov501-682-5504
Appeals
NameTitleEmailPhone
Sharnice WebbBenefits Specialist/Appealssharnice.webb@dfa.arkansas.gov1 (877) 815-1017 option 1
Auditing
NameTitleEmailPhone
Renita GarrettBenefits Specialist/QArenita.garrett@dfa.arkansas.gov501-682-6826
Shay BurlesonBenefits Specialist/Rxshay.burleson@dfa.arkansas.gov501-682-5926
Public Information
NameTitleEmailPhone
Mary MassirerPublic Information Coordinatormary.massirer@dfa.arkansas.gov501-319-6558
Benefits Education
NameTitleEmailPhone
VacantBenefits Education
Correspondence
NameTitleEmailPhone
Brittany ScottCorrespondencebrittany.scott@dfa.arkansas.gov501-683-0620
EBRx
NameTitleEmailPhone
Micah BardAssistant Directormicah.bard@dfa.arkansas.gov501-682-6130
Peggy RobinsonPharmacy Servicespeggy.robinson@dfa.arkansas.gov501-683-7756
Sherry BryantPharmacy Servicessherry.bryant@dfa.arkansas.gov501-682-5983

Colonial Life
NameTitleEmailPhone
Sylvia LandersLife Insurance Representativesylvia.landers@dfa.arkansas.gov501-683-3151

Legal Counsel
NameTitleEmailPhone
Lauren BallardAttorneylauren.ballard2@dfa.arkansas.gov501-682-1567

EXCELLENCE & EXPEDIENCE
PEOPLE OVER PROCESS

INNOVATION

CONTINUOUS IMPROVEMENT

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